According to local newspaper The Citizen QR Codes are now being used to combat anti-social behaviour (ASB) in the City of Gloucester. The QR Code is linked directly to a form where people can report incidents of ASB and the code will be used on letters mailed to residents of the whole county. The originator of the project said: “I don’t think anyone else in the country is using a QR Code in the same way we are, but I don’t know why not”. Well there is an answer to that question – it’s because the form you are using (see screenshot below) will never be completed by anyone using a smartphone. Suggestion – before implementing a mobile form please read UX designer Robert Brauer’s excellent “Removing Stumbling Blocks In Mobile Forms“.